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Student Accounts


California State University, Fresno (the University) administers refunds in accordance with the California Administrative Code and directives of the California State University (CSU) system.

On November 14, 2001, the board of Trustees adopted revisions to the policy governing the refund of tuition and fees including nonresident tuition. The revised refund policy, Section 41802 in Title 5 of the California Code of Regulations, took effect on December 14, 2001 and is detailed in coded Memorandum AA-2002-13, dated February 13, 2002.

Refund Payments & BankMobile 

Refunds are delivered to the student by BankMobile using the student's selected refund preference.  

Refer to this link: for more information and instructions for selecting a refund preference. Click here to view Fresno State's contract with BankMobile, a Division of Customers Bank.

 Contact Student Accounts (559) 278-2876 or email: with any additional questions.

Refund Information

How do I receive a refund from Fresno State?

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: 

View Fresno State's contract (found in the U.S. Department of Education Compliance Handbook) with BankMobile, a Division of Customers Bank.

After registering for classes, a refund preference must be selected by doing the following:

  • Log in to
  • Click on "Helpful Student Resources"
  • Select "Student Self Service"
  • Click on "BankMobile Refund Selection"
  • Choose a refund preference
  • You can change your refund preference at any time for future refunds.

There are two refund preferences to choose from:

DEPOSIT TO AN EXISTING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.

DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
Please note, if you do not choose a refund preference, your refund may be delayed by approximately four weeks.

To view a list of fees associated with the BankMobile Vibe Checking account, click here.

Need help? Call Student Accounts at 559.278.2876, email us at

If a student completes all required forms and meets all conditions necessary of the refund process, the University will refund to the student, as soon as reasonably possible, all money collected in excess of any obligations the student might owe the University.

In the event of over payment of tuition and fees, the student does not need to submit paperwork to request a refund. Refund of tuition and fees for which a student is eligible will be "automatic" when a student follows established University procedures to cancel registration, drop courses, or withdraw for the academic period.

Refund Policy for Tuition and Fees

It is the student’s responsibility to drop courses, regardless of the reason, by the published deadlines to avoid charges and be eligible for a full or prorated refund.  Failure to do so may result in charges that you will be required to pay.

It is the students’ responsibility who no longer plan to attend Fresno State to drop all courses before the first day of instruction to avoid charges that you will be required to pay.  Refer to the Class Schedule for important information about dropping classes.

All refunds may be subject to a $5.00 administrative fee.

Refund Schedule

The following drop period must be met to qualify for a refund (reference: Title 5, Section 41802):

 Drop Period Drop Some But Not All Courses (Including Swaps)  Drop All Courses or Officially Withdraw from the University Refund Deadline Dates
Prior to August 23, 2021 100% Refund 100% Refund August 23, 2021
During the first two weeks of instruction - August 23, 2021 to September 3, 2021 Fees are determined based on courses enrolled as of September 1, 2020.See * below Pro-rated refund based on last dropped course or withdrawal date September 3, 2021
After the 2nd week of instruction, up to and including the 60th percentile of the semester - September 4, 2021 to October 28, 2021 No Refund - Adjustments (add, drop, swaps) may result in additional fee charges.See ** Below Pro-rated refund based on last dropped course or withdrawal date No Refund or Pro-rated Refund (whichever is applicable)
On or After October 29, 2021 No Refund No Refund No Refund


*A determination will be made at the end of the second week of instruction on  September 4, 2021 , as to the amount of fees due for the number of units enrolled.

**Class schedule adjustment (add, drop, swap) will NOT be eligible for a refund and may result in additional fee charges (Tuition Fee, Non-Resident Tuition Fee, Professional Program Fee, and course fees).

Examples for those who enroll on September 4, 2021, or thereafter:

  1. Students who drop units(s) but remain enrolled, resulting in a lower fee category (from full-time to part-time) will not be eligible for a refund.
  2. Students who are enrolled in 6 units, drop 3 units, and eventually adds 3 more units will be charged a full-time status rate and any applicable Non-Resident Tuition Fee, Professional Program Fee, and/or course fees.

Pro-rated Refunds & Schedules

Pro-rated refunds are calculated on a calendar day basis from the first day of instruction to the last day of exams, excluding breaks in instruction of five (5) consecutive days or more.

Refunds are allowed up to the 60th percentile of the academic period (prior to October 29, 2021).  For Fall 2021, the first day of instruction is August 23, 2021 and the last day of exams is December 16, 2021 .  The length of the academic period is 111 days.  Each day within the academic period is 1/116 percentile.

Student Involvement & Representation Fee (SIRF)

This is a voluntary fee and once the fee is posted on a student’s account, students can opt out.  The deadline to opt out of the fee is Census date, September 20, 2021.  After Census, students can no longer opt out of the fee for the semester.  A student can opt out each semester the fee is charged.

For step-by-step instructions to opt out of SIRF, please refer to  How to Opt Out of the Student Involvement & Representation Fee. 

Review Refund Policy & Deadline Dates for the Fall Semester 2020, then start the refund process by selecting one of the following applications: 

Tuition & Fees Refund Application Form is used to apply for:

  • Tuition and other fees
  • Non-resident tuition fees
  • Professional program fees
  • Course fees

Miscellaneous Fees Refund Application Form is used to apply for:

  • Diploma fee - undergraduate
  • Dog Days orientation fee
  • Student parking permit
  • Testing: Entrance exam and UDWE
  • Admissions application fee
  • Diploma fee - Post Baccalaureate
  • Other fees

A student who has applied for and received federal or state veteran's educational assistance may receive refunds of fees paid. The Student Accounts Office processes all Veteran benefit refunds in accordance with state and federal regulations. 

Refund Questions?

Call Student Accounts (559) 278-2876 or email:

The CSU makes every effort to keep student costs to a minimum. Fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. Therefore, CSU must reserve the right, even after fees are initially charged or initial fee payments are made, to increase or modify any listed fees. All listed fees, other than mandatory systemwide fees, are subject to change without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by the Board of Trustees, the Chancellor, or the Presidents, as appropriate. Changes in mandatory systemwide fees will be made in accordance with the requirements of the Working Families Student Fee Transparency and Accountability Act (Sections 66028 - 66028.6 of the Education Code).