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Student Accounts

Refunds

If a student completes all required forms and meets all conditions necessary of the refund process, the University will refund to the student, as soon as reasonably possible, all money collected in excess of any obligations the student might owe the University.

In the event of over payment of tuition and fees, the student does not need to submit paperwork to request a refund. Refund of tuition and fees for which a student is eligible will be "automatic" when a student follows established University procedures to cancel registration, drop courses, or withdraw for the academic period.

All refunds may be subject to a $5.00 administrative fee.

Refund Payments & BMTX, Inc.

Refunds are delivered to the student by BMTX, Inc. using the student's selected refund preference.  

Refer to this link: https://bankmobiledisbursements.com/refundchoicessso/ for more information and instructions for selecting a refund preference. 

To view our third - party service contract for refund management, click here.

 Contact Student Accounts (559) 278-2876 or email: student_financial_services@listserv.csufresno.edu with any additional questions.

Refund Information

How do I receive a refund from Fresno State?

After registering for classes, a refund preference must be selected by doing the following:

  • Log in to my.fresnostate.edu
  • Click  "Student Self Service"
  • Click "Helpful Student Resources"
  • Click "BankMobile Refund Selection"
  • Choose a refund preference

You can change your refund preference at any time for future refunds.

For assistance with BMTX, Inc., please visit: https://bankmobilevibe.com/contact-us/

There are two refund preferences to choose from:

DEPOSIT TO AN EXISTING ACCOUNT – Money is transferred to an existing account the same business day BMTX, Inc. receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.

DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school.
Please note, if you do not choose a refund preference, your refund may be delayed by approximately four weeks.

To view a list of fees associated with the BankMobile Vibe Checking account, click here.

 

Refund Policy for Tuition and Fees

It is the student’s responsibility to drop courses, regardless of the reason, by the published deadlines to avoid charges and be eligible for a full or pro-rated refund. Failure to do so may result in charges that you will be required to pay. Refer to the Class Schedule for important information about dropping classes.

All refunds may be subject to a $5.00 administrative fee.

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Refund Schedule

Spring Semester 2024

The following drop period must be met to qualify for a refund (reference: Title 5, /section 41802):

 
 Drop Period

Drop Some But Not All Courses (Including Swaps)

Drop All Courses or Officially Withdraw from the University

Refund Deadline Dates
Prior to January 18, 2024 100% Refund 100% Refund January 17, 2024
During the first two weeks of instruction - January 18, 2024 to January 31, 2024

Fees are determined based on courses enrolled as of January 31, 2024

See * below

Pro-rated refund based on last dropped course or withdrawal date No refund, or pro-rated refund (whichever is applicable)
After the second week of instruction, up to and including the 60th percentile of the semester - February 1, 2024, to March 22, 2024

No refund - Adjustments (add, drop, swaps) may result in additional fee charges.

See ** below

Pro-rated refund based on last dropped course or withdrawal date No refund, or pro-rated refund (whichever is applicable)
On or After March 23, 2024 No refund No refund No refund

Notes

*A determination will be made at the end of the second week of instruction on February 1, 2024, as to the amount of fees due for the number of units enrolled.

**Class schedule adjustments (add, drop, swap) will NOT be eligible for a refund and may result in additional fee charges (Tuition Fee, Non-Resident Tuition Fee, Professional Program Fee, and Course fees).

Examples

For those who enroll on February 1, 2024 or therafter:

1. Students who drop units(s) but remain enrolled, resulting in a lower fee category (from full-time to part-time) will not be eligible for  a refund.

2. Students who are enrolled in 6 units, drop 3 units, and eventually add 3 more units will be charged a full-time status rate and any applicable Non-Resident Tuition Fee, Professional Program Fee, and/or course fees.

Pro-rated Refunds & Schedules

Pro-rated refunds are calculated on a calendar day basis from the first day of instruction to the last day of exams, excluding breaks in instruction of five (5) consecutive days or more.

Refunds are allowed up to the 60th percentile of the academic period (prior to March 23, 2024). For Spring 2024, the first day of instruction is January 18, 2024, and the last day of exams is May 16, 2024. The length of the academic period is 110 days.  Each day within the academic period is 1/110 percentile.

 

Student Involvement & Representation Fee (SIRF)

This is a voluntary fee and once the fee is posted on a student’s account, students can opt out. The deadline to opt out of the fee is Census date, February 14, 2024. After Census, students can no longer opt out of the fee for the semester. A student can opt out each semester the fee is charged.

For step-by-step instructions to opt out of SIRF, please refer to How to Opt Out of the Student Involvement & Representation Fee. 

Refund Policy for Tuition and Fees

In order for students to receive a full refund of tuition and mandatory fees, including non-resident tuition, a student must cancel registration or drop all courses prior to the first day of instruction for the term. If a student drops all classes or withdraws from the university on or after the first day of classes, they are responsible for part, or all, tuition and mandatory fees, including non-resident tuition, if applicable, depending on the date of drop/withdrawal. Students are solely responsible for dropping their classes and should not rely on a professor, advisor, or the university in general, to drop their classes on their behalf.

All refunds may be subject to a $5.00 administrative fee.

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Refund Schedule

Summer Semester 2024

The following drop period must be met to qualify for a refund (reference: Title 5, /section 41802):

 
 You are eligible for: Dates
Full Refund, if all classes are dropped on or before: The day before the start of the session
Prorated Refund, if all classes are dropped between: The first day and the 60% point in the session
No Refund, if all classes are dropped after: The 60% point in the session

 

A student who has applied for and received federal or state veteran's educational assistance may receive refunds of fees paid. The Student Accounts Office processes all Veteran benefit refunds in accordance with state and federal regulations. 

California State University, Fresno (the University) administers refunds in accordance with the California Administrative Code and directives of the California State University (CSU) system.

On November 14, 2001, the board of Trustees adopted revisions to the policy governing the refund of tuition and fees including nonresident tuition. The revised refund policy, Section 41802 in Title 5 of the California Code of Regulations, took effect on December 14, 2001 and is detailed in coded Memorandum AA-2002-13, dated February 13, 2002.

The CSU makes every effort to keep student costs to a minimum. Fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. Therefore, CSU must reserve the right, even after fees are initially charged or initial fee payments are made, to increase or modify any listed fees. All listed fees, other than mandatory systemwide fees, are subject to change without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by the Board of Trustees, the Chancellor, or the Presidents, as appropriate. Changes in mandatory systemwide fees will be made in accordance with the requirements of the Working Families Student Fee Transparency and Accountability Act (Sections 66028 - 66028.6 of the Education Code).