Bulldog ID Cards

• Access to Save Mart Center Box Office and University Student Union Bowling
• Make Purchases at Starbucks (in the Library), The Bucket, Panda Express, Subway, Taco Bell, Juice It Up!, and Paws-n-Go markets around campus
• Check out laptops, cameras, hotspots, tablets, etc. from Tech Lending
• Entrance to Student Recreation Center by Save Mart Center
• Entrance to the Bike Barns and access to emergency bike repair kits inside
• Purchase discounted entertainment tickets at the USU Information Center
• Reserve a study room, and attend on campus workshops
• Entrance to the Dining Hall
• Swipe your card to print, copy, scan and fax on campus
• Access to Meditation and Prayer Room
• Discount student football tickets
• Access to Student Health Center
• Rent and buy textbooks at the Kennel Bookstore
• Ride Fresno Area Express (FAX) Buses for free

Fresno State utilizes an online photo submission process for printing ID cards. The photo you submit will be used on your Bulldog Card. We will email you with instructions on submitting your photo. If this is your first Bulldog Card, and you did not receive an email from us, please contact us at the phone number or email listed below.

The most common issues that delay your Fresno State Bulldog Card are your photo not meeting the US passport submission guidelines, failure to submit proper identification, and an incorrect mailing address in your student portal.

Please Note: Students who are new to Fresno State will automatically receive an email with their personal photo submission link and instructions after attending Dog Days Orientation.

Contact Student Accounts with any questions: 559.278.2876 | idcard@mail.fresnostate.edu

Personal Link for Submission

• New students, staff, and faculty will receive a personal link via email to submit their Bulldog Card headshot photo.
• Accepted photo formats include JPG, PNG, and GIF. The requirements for applying for the Bulldog Card are:
  • Must be actively enrolled or employed at California State University, Fresno.
  • Must submit a headshot photo that meets the US Passport Submission Guidelines.
  • Must submit a government issued identification. If you do not submit both documents, your submission will be denied
• Government issued ID's include: State Issued Identification Card,  Driver's License, Driver’s License Learner Permit (with photo), U.S. green card, passport/Visa, or U.S. Military ID (must be valid). After we have verified your identity, your Government ID will be deleted from our system.

If Submission is Approved:

• You will receive an email stating your submission was approved.
• Once printed, you will be notified whether the ID has been mailed or is ready for pick up.
• Make sure your mailing address is up to date.
  • Students: Log in to Fresno State Portal, Student Self Service>Student Center >My Personal Information>Mailing Address.
  • Staff/Faculty: Log in to Fresno State Portal My Menu>Employee Self Service> Miscellaneous HR Related>Personal Information Summary>Change home/mailing addresses.

If Submission is Denied:

• Check your email for the reasoning behind the denial.
• Make sure you submitted a photo of a valid, government issued ID card.
• Please make sure your photo adheres to US Passport Submission Guidelines.

Quickly and easily manage your account online:

Login to Transact and click on the "Bulldog Card" tab.

Online features include:

• Check Resident Meal Plan balances: Dining Flex and Dining Dollars.
• View your Bulldog Bucks balance. Bulldog Bucks can be spent at the Kennel Bookstore, Starbucks in the Library, Food Court, Paws-n-Go markets and Pay for Print.
• View and print transactions, statements, and account history.
• Deposit funds online using a debit/credit card. Minimum deposit is $5.
• Freeze and unfreeze your card.

Deposit Funds to your card online

1. Use your campus email credentials to login to your Student Portal and click on the
   middle drop box My Homepage.
2. Select “Campus Systems” Click on Bulldog Bucks - Transact.
3. Add funds to your account by selecting the “Add Money”.
4. Follow the onscreen instructions to make a deposit.
5. The minimum amount for credit/debit deposit $5.

Requesting a refund:

Upon request, a refund of Bulldog Bucks will be given to cardholders upon graduation, withdrawal from classes or the university, or upon leaving Fresno State employment. A $5 Administrative Fee will be applied to process refunds.

To request a refund, please complete a Miscellaneous Fees Refund Request form and take it to Cashiering Services or email it to: STUDENT_FINANCIAL_SERVICES@listserv.csufresno.edu

Misc Refund Forms are available for pick up in Cashiering Services in Joyal Administration, temporarily located in the North Lobby or you can access the form here Misc Fees Refund Request

You can receive a new bulldog card at no cost when you change your name.

Students: Go to Admissions Services windows for assistance, or click here for information from the Registrar's office. Wait a minimum of 24-hours, then log into My Fresno State to view your updated last name.  If your last name is correct, please email the Bulldog Card Office at idcard@mail.fresnostate.edu, explain that you have changed your name and you need a new card and instructions on receiving your new card will be sent to you.

Faculty & Staff: Go to My Fresno State > Employee Self Service> Names.  Change your first/middle name, then wait a minimum of 24-hours and return to My Fresno State to view your updated name. Then go to Bulldog Card Office and turn in your old card.

Contact your Human Resources department for information about processing a last name change:

• Human Resources 559.278.2032
• Office of Faculty Affairs 559.278.3027
• Auxiliary & Foundation Human Resources and Payroll 559.278.0865
• Bulldog Foundation 559.278.7160

To apply for a replacement Bulldog Card, please fill out the Replacement Card Application found here.

Replacement Fee

The replacement fee for your Bulldog card is $10.00 for faculty, staff, and students. We accept checks or cash.

The Replacement Fee is charged for

A lost or stolen card (without a police report).

No Replacement Fee is charged for:

• Normal wear and tear (faded photo, magstripe damage, lamination peeling). Must return your old card with your application to avoid the replacement charge.
• A stolen card when a police report is filed. Must include a copy of the report with your application.
• Returning Fresno State students who have not been enrolled in classes for 3 or more semesters. 
• A name change, which will require you to go to Admissions and Records to officially change your name. You can request a new card after 24 hours. Please turn in your old card with your application.

How To Change Your Name On Your ID Card:

Faculty & Staff Members

Contact your Human Resources department for information about processing a last name change:

• Human Resources 559.278.2032
• Office of Faculty Affairs 559.278.3027
• Auxiliary & Foundation Human Resources 559.278.0865
• Bulldog Foundation 559.278.7160

Lost Your Card?

Lost cards are returned to the Bulldog Card Office every day. We maintain a box of lost and found ID and Bulldog Bucks cards. 

If your card was found, an email is sent to your @mail.fresnostate.edu account to let you know to stop by and pick it up.

The Bulldog Card Office, in coordination with Procurement and Technology Services, produces Copy Cards for distribution and use with the swipe-only multifunction (print/copy/FAX/scan) machines.

Employees

Employees will use their Bulldog (ID) Card to swipe and operate the multifunction machines. 

Student Employees

Student employees cannot use their Bulldog (ID) Card with the department machines and will need a Copy Card.  If a student swipes their ID card at a department copier/printer, they will be charged for the job, and funds will be deducted from their Bulldog Card account.

How to Get a Copy Card:

For questions about how to obtain a Copy Card(s) for your area, contact the Technology Services Liaison for your area, or call 559.278.5000.