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Facilities Management

Key and Access Issuance

Requesting the Key

In order to obtain university keys, a key request must be processed and approved by authorized personnel. Log into your my.fresnostate.edu profile and click on “forms portfolio” on the on the left side of the screen. It will be listed under “Key Request Form”.

The form will automatically generate the individual’s information once you enter their employee or student ID number. Select metal key for the traditional physical key, or electronic for any door accessed by a card. The form provides a list of buildings and rooms from which the selection must be made. With any problems or questions, Key Control can be contacted at 278-2172 or email Racheal Freeman at rchance@mail.fresnostate.edu. 

The form will automatically send to the appropriate authorizer before Lockshop personnel process the form.

For submasters, masters and any key requested for a student, a “purpose” section must be filled out at the bottom of the electronic form. 

Notification Process

Both the individual who has submitted the key form, and the individual receiving the key will automatically receive notifications when the key is ready for pickup.

Key Pick-Up

Keys are issued at the Facilities Management front office.

Key Return

For individuals wishing to return campus keys, this action can be completed at the Facilities Management front office. Key Control staff must sign the separation form upon return of all state keys. For separation form signature, please call 559.278.2172 or email Racheal Freeman at rchance@csufresno.edu to make an appointment at the campus Lockshop.

Lost Keys

A request for a replacement key is completed on the same electronic form, but the “replacement” box must be checked to indicate that the individual requires lost or stolen keys to be replaced.