Accounting Services
Concur Travel & Expense Management
Upcoming Virtual Concur Live Training Session
Hosted by DGS/Statewide Travel Program
The Statewide Travel Program is offering an upcoming virtual Concur Live Training session, hosted via Microsoft Teams, for travelers and travel arrangers. This live training session will provide an overview of helpful travel resources, demonstrate how to set up a Concur profile, and walk through the process of booking a multi-segment trip. No RSVP is required.
Wednesday, June 17, 2026 10:00AM - 11:00AM
5/22/26 - Due to the issues in Concur which are preventing many employees from submitting reports in Concur, the legacy forms have been approved for use until the system update on Friday, May 29th.
The new Concur CSU Single Instance program is now live! All employees will have to update their Profile settings and reassign their Expense Delegates and/or Travel Arrangers. Any unsubmitted reports or reports which were not yet fully approved were archived from the old system and were not carried forward to the new system, so employees will have to recreate those reports which have not been paid.
***Please send Marie Cuningham a list of employees in your department who will be submitting reports in Concur so they can be set up in the CFS payee system. This is the primary reason employees are receiving the Supplier ID error.
Before making reservations in Concur, you must submit a preapproval Request. The Concur reservation will require the Request ID#.
Agendas/Itineraries are required for ALL travel including private vehicle mileage.
For employee hospitality expense reimbursements, you will first have to create a Hospitality Justification form in the Request module. When that is approved, add the approved Request to your Expense report before submitting. Request Details > Manage Requests > Add Request.
The campus is currently experiencing Supplier ID and Vendor ID errors which are preventing employees from submitting or approving reports. The Chancellor's Office will be performing a system update on Friday, May 29th which we hope will resolve the ID issues. Please continue to submit Optimize Tickets to let us know if there are other unkown issues in Concur.
Employees with 5-digit IDs are currently not able to submit reports or approve reports. As a workaround, Accounting Services will process copies of the Concur Expense Reports for the employees who cannot submit their reports or have them approved in Concur due to the 5-digit issue. If an employee has a 5-digit ID or has a report which must be approved by an employee with a 5-digit employee, please follow the steps below.
- In the Print/Email menu, save a copy of the Expense report and the corresponding Request, if applicable.
- In the Receipts menu, view the receipts in a new window and save that as well.
- Route the packet in AdobeSign for signatures and add Marie Cuningham at the end as a Certified Recipient.
- Keep a copy for your records.
- DELETE the Request and Expense reports. DO NOT resubmit the reports later because the system will automatically generate a voucher when it is submitted which will create a duplicate payment. Any reports which are pending approval must also be RECALLED or RETURNED to the employee and deleted to avoid a duplicate payment or a voucher process.
All State employees are required to complete the Concur Expense report for reimbursement.
State employees traveling internationally must complete the Concur Request preapproval form.
The Concur system is NOT for student or group travel.
Concur Open
Having trouble with Concur? Get up-to-the-minute service availability and performance information for Concur by clicking here.
Contact Marie Cuningham at (559) 278-2911 or mariec@csufresno.edu for more information.
Click here for Concur New User Interface: Changes, Known Issues, and Temporary Workarounds