Accounting Services

Concur Travel & Expense Management

Upcoming Virtual Concur Live Training Session 

Hosted by DGS/Statewide Travel Program

The Statewide Travel Program is offering an upcoming virtual Concur Live Training session, hosted via Microsoft Teams, for travelers and travel arrangers. This live training session will provide an overview of helpful travel resources, demonstrate how to set up a Concur profile, and walk through the process of booking a multi-segment trip. No RSVP is required.

Rescheduled for Wednesday, June 24, 2026 9:00AM - 10:00AM

Wednesday, June 17, 2026 10:00AM - 11:00AM

Attendee Link

6/12/26 - Our Concur system is currently having an issue with approvers being able to approve some reports, but not others. Please let Marie Cuningham know if your approver is having this issue so it can be reported to the CO.

6/9/26 - The 5-digit ID issue has been resolved. All State employees may now submit and approve reports in Concur. Beginning Monday, June 15th, legacy Direct Pays and Travel Expense Claims will be returned to be submitted in Concur.

If employees are still receiving a Supplier ID error, please send me their names and employee ID numbers so they can be added to CFS.

The new Concur CSU Single Instance program is now live! All employees will have to update their Profile settings and reassign their Expense Delegates and/or Travel Arrangers. Any unsubmitted reports or reports which were not yet fully approved were archived from the old system and were not carried forward to the new system, so employees will have to recreate those reports which have not been paid.

Before making reservations in Concur, you must submit a preapproval Request. The Concur reservation will require the Request ID#.

Agendas/Itineraries are required for ALL travel including private vehicle mileage.

For employee hospitality expense reimbursements, you will first have to create a Hospitality Justification form in the Request module. When that is approved, add the approved Request to your Expense report before submitting. Request Details > Manage Requests > Add Request.

 

All State employees are required to complete the Concur Expense report for reimbursement.

State employees traveling internationally must complete the Concur Request preapproval form.

The Concur system is NOT for student or group travel.

Concur Open

Having trouble with Concur? Get up-to-the-minute service availability and performance information for Concur by clicking here.

Contact Marie Cuningham at (559) 278-2911 or mariec@csufresno.edu for more information.

Click here for Concur New User Interface: Changes, Known Issues, and Temporary Workarounds

From “My Homepage,” go to “Campus Systems” and click the SAP Concur tile to access the Concur system.

All transportation arrangements booked through Concur are billed directly to the State's Direct Bill account. University guests and employees traveling on university business may take advantage of direct billing. 

  • A conference agenda or meeting itinerary is required for all travel.
  • Only economy air travel is allowable for reimbursement. Any upgrades must be paid for by the employee and are not reimbursable
  • Concur is not for personal travel
  • Personal credit cards cannot be used to purchase airfare, rail or car rentals through Concur
  • The Direct Bill account does not include hotel reservations. A personal credit card must be used to hold a reserved room until check-in.
  • Before making a reservation in Concur, you must submit a preapproval Request. The Concur reservation system will require the Request #.
  • Special conference room rates and reservations must be made directly with the negotiated hotel(s)
  • Campus departments may purchase airfare for guest travelers through Concur. A BTA form must be on file before making guest reservations

The booking fees for using Concur's online booking tool and CI Azumano reservations are as follows:

Services and Fees
Service/Description Online Transaction Fee Agent Assisted Fee Additional Fees
Air/Rail(+Hotel and/or+Car)* $4.50 $10.25 N/A
Hotel and/or Car Only Reservation $2.25 $10.25 N/A
Virtual Payment Deployment N/A N/A $4.00
Ticket Exchange N/A N/A $10.25
Ticket Refund N/A N/A $0.00
Ticket Void N/A N/A $0.00


 *Flat fee for booking any combination of domestic or international air, rail, car and hotel.

**Reservation made withouth agent assistance.

Concur user guides and resources are now located in the CSUYou page.

 

Profile Settings

Concur Mobile App