Accounting Services

Concur Travel & Expense Management

 

7/9/26 - Listen to the recording of the Concur Travel & Expense workshop here.  

9/21/26 - New Concur Notifications - Company Card Transactions - You may have received a Concur notification regarding "Outstanding CTA Card Transactions in Concur." These transactions are most likely transportation reservations you made in Concur, along with the booking fee(s). These transactions are located in your list of "Available Expenses." When you see these transactions, please add them to the respective Expense Report for that particular trip to reconcile the expenses in our CTA Direct Bill account. If an Expense Report has already been submitted, you'll need to create a new report to add the transactions to.

New Single Instance Concur Important Notes -

If employees are still receiving a Supplier ID error, please send me their names and employee ID numbers so they can be added to CFS.

Before making reservations in Concur, you must submit a preapproval Request. The Concur reservation will require the Request ID#.

Agendas/Itineraries are required for ALL travel excluding private vehicle mileage.

For employee hospitality expense reimbursements, you will first have to create a Hospitality Justification form in the Request module. When that is approved, add the approved Request to your Expense report before submitting. Request Details > Manage Requests > Add Request.

 

All State employees are required to complete the Concur Expense report for reimbursement.

State employees traveling internationally must complete the Concur Request preapproval form.

The Concur system is NOT for student or group travel.

Concur Open

Having trouble with Concur? Get up-to-the-minute service availability and performance information for Concur by clicking here.

Contact Marie Cuningham at (559) 278-2911 or mariec@csufresno.edu for more information.

Concur New User Interface: Changes, Known Issues, and Temporary Workarounds

From “My Homepage,” go to “Campus Systems” and click the SAP Concur tile to access the Concur system.

All transportation arrangements booked through Concur are billed directly to the State's Direct Bill account. University guests and employees traveling on university business may take advantage of direct billing. 

  • A conference agenda or meeting itinerary is required for all travel.
  • Only economy air travel is allowable for reimbursement. Any upgrades must be paid for by the employee and are not reimbursable
  • Concur is not for personal travel
  • Personal credit cards cannot be used to purchase airfare, rail or car rentals through Concur
  • The Direct Bill account does not include hotel reservations. A personal credit card must be used to hold a reserved room until check-in.
  • Before making a reservation in Concur, you must submit a preapproval Request. The Concur reservation system will require the Request #.
  • Special conference room rates and reservations must be made directly with the negotiated hotel(s)

The booking fees for using Concur's online booking tool and CI Azumano reservations are as follows:

Services and Fees
Service/Description Online Transaction Fee Agent Assisted Fee Additional Fees
Air/Rail(+Hotel and/or+Car)* $4.50 $10.25 N/A
Hotel and/or Car Only Reservation $2.25 $10.25 N/A
Virtual Payment Deployment N/A N/A $4.00
Ticket Exchange N/A N/A $10.25
Ticket Refund N/A N/A $0.00
Ticket Void N/A N/A $0.00


 *Flat fee for booking any combination of domestic or international air, rail, car and hotel.

**Reservation made withouth agent assistance.

Profile Settings

Expense Report

Delegates Dashboard

Concur Mobile App