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Student Accounts

Look for green envelope

New for Fall 2016

BankMobile Replaces HigherOne

Click here to view Fresno State's contract (found in the U.S. Department of Education Compliance Handbook) with BankMobile Vibe, a Division of Customer Bank.

New Students

Will you receive financial aid, scholarships, or a refund for over-payment from Fresno State?  Then you need to get set up!  After registering for classes look for a bright green envelope to arrive in the mail from BankMobile. then,

  1. Visit
  2. Enter your Personal Code (from the green envelope)
  3. Select how you'd like to receive your money
  4. Complete your profile

Didn't receive a personal code?  Go to to track it online, or call 559-278-2876 for assistance.

Current Students

Your HigherOne account, funds and information will be transferred over to BankMobile Vibe.  Look for details in your Fresno State email account.

On the Spot Phone Support

The BankMobile Vibe customer service phone is located in the South Lobby next to the Cashiering Windows.