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Student Accounts



How do I receive a refund from Fresno State?

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information:

View Fresno State's contract (found in the U.S. Department of Education Compliance Handbook) with BankMobile, a Division of Customers Bank.

After registering for classes, a refund preference must be selected by doing the following:

  1. Log in to
  2. Click on "Helpful Student Resources"
  3. Select "Student Self Service"
  4. Click on "BankMobile Refund Selection"
  5. Choose a refund preference

You can change your refund preference at any time for future refunds.

There are two refund preferences to choose from:

  1. DEPOSIT TO AN EXISTING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  2. DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

Please note, if you do not choose a refund preference, your refund may be delayed by approximately four weeks.

To view a list of fees associated with the BankMobile Vibe Checking account, click here.

Need help? Call Student Accounts at 559.278.2876, email us at